Direct and Effective Communication
Reach your customers instantly with SMS. The SMS channel is the fastest and most reliable way to send direct messages to your customers. With open rates exceeding 90%, SMS ensures your message is seen and read within seconds.
What is the SMS Channel?
The SMS channel allows businesses to send automated or personalized text messages to customers and users for notifications, alerts, promotions, or secure authentications. Without needing the internet or additional apps, SMS reaches any mobile device at any time.
Benefits of SMS for Your Business
Instant Delivery: Arrives in seconds without relying on an internet connection.
High Open Rate: Over 90% of SMS messages are read in less than 3 minutes.
Automation: Schedule messages for reminders, confirmations, and more.
Wider Reach: Compatible with any mobile phone, no apps needed.
Secure Interaction: Use SMS for 2FA and critical alerts.
Use Cases for the SMS Channel
E-commerce and Retail
Sending order confirmations, offers, and delivery tracking.
Health and Telemedicine
Medical appointment reminders and test results.
Banking and Finance
Transaction alerts, OTPs, and user authentication.
Events and Entertainment
Ticket confirmations and event reminders.
Customer Service
Satisfaction surveys and personalized notifications.
Advanced Functionalities
Reach thousands of customers with personalized campaigns.
Integrate SMS with your CRM or ERP for automatic sending.
Segment and customize your campaigns based on the user.
Receive replies from your customers and automate conversation flows.