About CIMA Telecom
With over 40 years of expertise, CIMA Telecom is a global leader in telecommunications, recognized for delivering high-quality services and fostering reliable partnerships. We handle millions of minutes of domestic and international voice traffic, continuously innovating to shape the future of global communications.
Our Services
Voice Differentiators
Our Global Voice Termination service sets the standard for excellence, integrating advanced anti-fraud technology and backed by our expert Network Operations Center team to ensure unmatched service reliability.
Direct Call Termination and Calling Line Identification (CLI)
24/7 Monitoring and Quality Assurance Services Provided
Data Analytics and Management tools supported by Auris
Strategic Partnerships with local operators around the globe
Trusted and Reliable reputation among industry leaders
Network redundancy to guarantee termination
Quality Assurance at All Business Stages and Processes
Our Partners
Rafael Carvajal
CEO
Rafael Carvajal was appointed CIMA Group’s Chief Executive Officer in June 2022. With 12+ years of telecom industry experience, an MBA from Harvard Business School, and the discipline, tenacity and leadership skills acquired through his training at the U.S. Coast Guard Academy, Rafael is poised for success in leading CIMA Group to reach new achievements.
Juan Pablo Angel
CCO
Juan Pablo Angel was appointed CIMA Group’s Chief Commercial Officer in February 2024. He has 20+ years of telecom industry experience and has an MBA from University of Miami. JP is focused on growing the company’s telecom commercial team, adding new carrier relationships, and helping launch new initiatives that will substantially increase CIMA’s telecommunications business.
Jose Zea
SVP CIMA TELECOM
ose Zea is the Senior VP of Sales & Business Development at CIMA Telecom, a CIMA Group company. Jose’s extensive experience in the wholesale voice industry allows him to confidently lead the Commercial and Routing teams, design winning sales strategies, and ensure that business goals are met while still maintaining retail-quality for voice traffic.
Crystal Enriquez
VP OF SMS & CPAAS
Crystal Enriquez is CIMA Group’s VP of SMS and CPaaS and has over 20 years of Telecom Industry experience. Her focus is expanding partnerships and creating tailored customer use cases across various industries by expertly navigating the CPaaS ecosystem, including A2P, email, voice, RCS, SMS, WhatsApp, verified messages, and mobile identity to craft and execute comprehensive strategies for CIMA’s clientele.